Enhanced Mobile App Services Coming April 22, 2025
Get ready for the next level of banking convenience! On April 22, we’re introducing an upgraded Mobile experience that redefines how you manage your finances. With a sleek, refreshed design and intuitive navigation, accessing your accounts has never been easier. Be sure to check out the information below for important action items!
Streamlined and User-Friendly Design
Access what you need in no time!
Expanded Services
Enjoy the convenience of accessing web-based self-service features right from your mobile device!
Your mobile app will automatically update if you have automatic updates enabled
(if not enabled, you will receive an error message asking you to download the new version).
Login Process:
1. Enter your existing username and click “Continue”. You can also enable “Remember Me” and “Enable Biometrics” for QuickAccess. *Passcode is no longer supported.
2. Enter your existing password and click “Continue”.
Enhanced Personal Debit Card Controls
Take charge with greater flexibility and security!
* Freeze or unfreeze your card
*Get instant transaction alerts
* Set monthly or transaction spending limits
* Control where and how your card can be used
* See enriched merchant names and even logos
Action Required
How to re-enroll:
1. Log into your SmartBank Mobile App.
2. Click on the card icon on the home screen or click “More” and “Cards”
3. Enter your card details and confirm.
If you have any questions about the upcoming mobile app upgrade, we’re here to help! Reach out to our Client Services Team via phone (call 866.290.2554) or email or you can visit your local branch for personalized assistance. We’re committed to ensuring a smooth transition and providing all the support you need to make the most of this enhanced mobile experience. Your satisfaction is our priority!